Technical Support and Help Desk Services
We provide technical support to many of our customers every year. Whether by telephone, remotely or onsite, our support options can be tailored to fit every size of company. Our standard rates are extremely competitive and larger service agreements are available.
Managed Cloud Services
Your business needs the same computer infrastructure the biggest companies have; on a smaller scale and at a lower cost. We can help. Many of the cloud services that big companies use are now available to Small Medium sized Businesses (SMB) at a fraction of the cost. We have partnered with Adobe, Apple, AppRiver, Datto, Kerio, Microsoft, and others to bring secure and inexpensive cloud services to you.
Server Management Services
Data is everything. The servers that house and protect that data are the heart of any computer infrastructure. Our senior technical team can provide monitoring, maintenance and the assistance to ensure you are fully utilizing your servers. Often we find client servers are overtaxed or under utilized. We manage many Mac servers that sit within larger windows server groups. We can help integrate PCs and Macs into Active Directory.
Mobile Device Management (MDM) Services
Many businesses are discovering the power of MDM to secure, support and control their computers and devices wherever they maybe. We work with various MDM software such as JAMF Casper Suite, WM Airwatch, Apple Profile Manager, and others. We can advise, install and manage any aspect of an MDM implementation. We are also Apple Certified Device Enrollment Program (DEP) and Volume Purchasing Program (VPP) vendor and facilitator. Apple’s DEP & VPP allows Mac & iOS devices to automatically configure out of the box with everything users need regardless of their location.
We have been providing our customers with technical expertise for many years. Whether you need vacation coverage, augment an overworked IT department or want to add a certain capability to your team for a specific project, we have the resources to help you. They range in size, complexity and function based on your requirements.
Apple Authorized Service Provider
Wright Digital has one of the largest Apple repair centers in Toronto. We complete warranty and out of warranty repairs on Macs, iPads and iPhones. Our fast repair turnarounds are 2 to 3 days versus 1 to 2 weeks at the AppleStore. We can setup a service repair agreement to fit your company’s needs. All our technicians are certified and fed daily.
Sales Team Resources
Our sales team has years of product knowledge, in areas such as desktop publishing, broadcast / video editing, health systems, and more. If you have specific technical questions regarding equipment configurations, they can help. Seamless sales ordering whether for one computer or a hundred computers.
The biggest complaint we hear from new customers is their wireless network is lousy at best. Often we find a network poorly installed with no consideration of user needs, the physical layout of the office, competing wireless networks around you or security issues. We have the tools and expertise to analyze and resolve these issues.